TENANTS

Tenants

Contact Us


Wilmington’s Best Rentals
1113-C Military Cutoff Road
Wilmington, NC 28405

Ph:
(910) 344-0467

karenparkin1@gmail.com

Information for Tenants

TENANT HANDBOOK

Be sure you read through the tenant handbook to better understand emergencies, non-emergencies and possible solutions to common problems.


INFORMATION UPDATE FORM

If your information changes through your tenancy, please be sure to inform the office of changes (ex: name, phone number, email address, etc)


EXIT FORM

After you give us a written notice to vacate, fill out this form to ensure you will get your security deposit back at your correct address.


REQUIREMENTS FOR SECURITY DEPOSIT REFUND

Complete these suggestions upon move out to ensure you receive your security deposit back in full.


TENANT GUIDELINES FOR ALL PROPERTIES

Submit a Maintenance Request

Please submit your maintenance request. Note that requests are reviewed Monday through Friday from 9:00 a.m. to 5:00 p.m., except for holidays. For after-hours tenant emergencies only, please call (910) 344-0467.

Pay Your Rent Online

Did you know that you can now pay your rent online? It's fast, easy, and secure, so why wait? Below, you'll find some information on how to get started and a few reasons why so many others have already made the switch!

Benefits

Once you’ve signed up, you can:



 

  • View and pay your bills anytime (24/7)
  • View and pay your bills from anywhere (any computer with an internet connection)
  • Set up an automatic payment
  • Sign up for automatic reminder emails
  • Review your payment history

 

Convenience

Have you ever looked at a calendar and suddenly realized that your rent was due that day? Or worse yet, that it was due a few days ago and that it was now late? With online rent payments, these concerns are a thing of the past. Simply hop on your computer and in just a few minutes, your rent is paid! Or remove all doubt and schedule a payment in advance so your rent is paid automatically. And this is in addition to not having to write checks, address envelopes, or find/buy stamps...



Security

In a world where online financial predators seem more and more common, we understand if you have reservations about entering your bank account information online. But fear not! Your information is password protected and all transactions are both encrypted and securely transmitted.

Share by: